Privacy Policy

This web site is owned and managed by Exam English Ltd. Exam English Ltd fully endorses and adheres to the principles of data protection, as set out in the EU General Data Protection Regulation (GDPR) 2018. Exam English Ltd is committed to protecting user privacy. We appreciate that visitors and users of this web site are concerned about the confidentiality and security of any information that is provided to us. This Privacy Policy is an outline of how we handle information we learn about you from your visit to our website.

What type of information we have

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details that you knowingly give us.)
  • Non personal information collected as you browse our web site.

This privacy notice only applies to your use of this website. The protection of your personal information is of paramount importance to us. We will use data that you do choose to provide or that is being collected through your use of the website and which can identify you, only in line with the provisions of this Online Privacy Notice and in accordance with applicable data protection regulations. You can change your consent for the use of your data by clicking on the 'Privacy' icon at the bottom of the screen.

This Privacy Notice sets out the type, scope and purpose of collecting, processing and using personal information you choose to provide when visiting and /or which may be transmitted via the Exam English website (examenglish.com).

Please note that the use of our website does not require you to provide any personal information.

For the purpose of the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018 the data controller is Exam English Ltd of 49 Harvey Goodwin Ave, Cambridge CB4 3EX).

Our supervisory authority for data protection purposes is the Information Commissioner’s Office (ico.org.uk). By visiting our website you are accepting the practices described in this policy.

How we get the information and why we have it

Contact Forms

Our website gives you the opportunity to provide information to us by filling in a contact form for example to ask a question about any published content or request a quote or information on our services. The information you give to us may include your name, email address and information about your role.

We only collect the data that is necessary to:

provide you with the information and services that you request

Please be aware that data transfer via the internet is subject to security risks. Therefore, complete protection against third-party access to transferred data cannot be ensured.

Practice Tests

Our website gives you the opportunity to provide information to us by completing an online language test and receiving the results via email. The information you give to us may include your name, email address and information about your language level.

We only collect the data that is necessary to:

provide you with the information that you request

Log information

When you visit our website we collect standard internet log information and details of visitor behaviour patterns, such as:

  • Date and time of your visit;
  • Type and version of the browser you use;
  • Operating system;
  • Your Internet Protocol (IP) address
  • The full URL clickstream to, through and from our website (e.g. pages viewed, page response times, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page;
  • Time zone setting

We have a legitimate interest in this data since it enables us to further develop and enhance our website. We do not make any attempt to find your identity as a result of your visit to our website. We will not associate any data collected in this way with any personally identifying information from any other source in order to identify you.

Cookies

Our website makes use of Cookies and similar technologies when you are browsing our website to enable certain functionalities of our website and to help us analyse user behaviour on the website in order to improve the user experience.

Use of Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. Google Analytics uses "cookies", or text files stored on your computer that permit analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there. If IP anonymisation is activated on these websites, however, your IP address will first be abbreviated within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and abbreviated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports about website activity and provide other services to the website operator related to the use of the website and internet usage. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Google offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit tools.google.com/dlpage/gaoptout. More information on terms of use and data protection at Google can be found under www.google.com/analytics/terms.

Use of Remarketing

This website uses the remarketing function of Google Inc. This feature is designed to show interest-based ads to visitors to the site through the Google ad network. The browser of the website visitor saves Cookies that allow the visitor to be recognized when they visit websites that belong to the Google ad network. On these pages, visitors can then be presented with ads that relate to content that the visitor previously visited on websites that use Google's remarketing feature. According to Google’s own statements, Google does not collect any personal data during this process. However, if you still do not want Google's Remarketing feature, you can always disable it by making the appropriate settings here. Alternatively, you can disable the use of cookies for interest-based advertising through the Advertising Network Initiative by following the instructions here.

See Google's Privacy & Terms for how they will use your personal data when you give consent on this site.

Use of Quantcast Measure

This website uses Quantcast Measure, a web analysis service provided by Quantcast, 795 Folsom Street Fifth Floor San Francisco, CA 94107 USA. Quantcast’s methods of collection include, depending on particular circumstances, cookies, pixels, JavaScript tags, probabilistic device matching and cross-device matching (using passively collected data). Quantcast’s services are not designed to process directly identifying personal data, such as names or email addresses.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact Exam English Ltd if you wish to make a request.

Our contact details

Address: Exam English Ltd, 49 Harvey Goodwin Ave, Cambridge CB4 3EX
E-mail :sc@examenglish.com

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113

Please note that this Privacy Statement may be updated from time to time. If you have any questions about this document or our terms of use, please contact us.